Privacy Policy

Last Updated: 5.21.2026

Helen Painter Group Realtors respects your privacy and is committed to protecting the personal information you share with us through our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, request information, search for properties, or contact our team.

By using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide through our website, including:

• Name
• Email address
• Phone number
• Property address
• Buying, selling, or property management interests
• Home valuation requests
• Message or inquiry details
• Any other information you choose to submit through a form

We may also collect basic technical information automatically, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on the website
• Referring website
• General location data

This information helps us improve the website experience and better understand how visitors use our site.

2. How We Use Your Information

Helen Painter Group Realtors may use your information to:

• Respond to your inquiries
• Schedule consultations or property-related conversations
• Provide home valuation information
• Assist with buying, selling, or property management needs
• Send relevant real estate updates, market insights, or property information
• Improve website performance and user experience
• Follow up on service requests
• Maintain website security
• Comply with legal and business obligations

We do not sell your personal information.

3. Property Search and Third-Party Tools

Our website may include property search features, IDX/MLS tools, forms, analytics tools, CRM integrations, review widgets, or other third-party services. These tools may collect or process information according to their own privacy policies.

Examples may include:

• Property search or IDX providers
• CRM or lead management systems
• Email marketing tools
• Website analytics platforms
• Google services
• Social media platforms
• Review or testimonial platforms

We encourage you to review the privacy policies of any third-party services you interact with through our website.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality, analyze traffic, remember preferences, and support marketing efforts.

Cookies may help us understand which pages are most useful to visitors and how users interact with the site. You can adjust your browser settings to block or delete cookies, though some website features may not function properly without them.

5. Sharing of Information

We may share your information only when necessary to provide services or operate our business, including with:

• Licensed real estate professionals on our team
• Service providers who help manage our website, CRM, email, hosting, or marketing systems
• Property search or MLS-related technology providers
• Legal, regulatory, or compliance professionals when required

We only share information as needed and do not sell your personal data to outside parties.

6. Email and Communication Preferences

If you provide your email address or phone number, we may contact you regarding your inquiry, property interests, market updates, or related real estate services.

You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or contacting us directly. Please note that we may still send necessary service-related communications regarding active inquiries or transactions.

7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no website or online transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We may retain your information for as long as necessary to respond to your inquiry, provide services, maintain business records, comply with legal obligations, and improve our customer experience.

9. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that information has been collected from a child, we will take reasonable steps to delete it.

10. Links to Other Websites

Our website may contain links to third-party websites, including property listing platforms, social media pages, partner websites, or external resources. We are not responsible for the privacy practices or content of those external websites.

11. Your Privacy Choices

You may contact us to request that we update, correct, or remove certain personal information from our records, subject to any legal or business requirements.

You may also choose not to submit personal information through our website, though this may limit our ability to respond to your requests.

12. Changes to This Privacy Policy

Helen Painter Group Realtors may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Continued use of the website after updates means you accept the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Helen Painter Group Realtors
Fort Worth, Texas
Phone: 817-923-7321
Email: officemanager@helenpainter.com